Effective Date: July 12, 2026

Roberts Home Inspections, LLC ("Roberts Home Inspections," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property address
• Mailing address (when applicable)
• Information submitted through contact forms or inspection requests
• Payment-related information necessary to process transactions
• Any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Pages viewed
• Date and time of your visit
• Referring website
• General geographic location
• Website usage information collected through cookies or analytics tools

This information helps us operate, maintain, and improve our website and services.

We may use your information to:

• Schedule and manage inspection appointments.
• Provide home inspection services.
• Prepare and deliver inspection reports.
• Process invoices and payments.
• Respond to questions and customer service requests.
• Communicate regarding appointments, reports, invoices, and follow-up services.
• Improve our website and customer experience.
• Comply with legal obligations.
• Protect against fraud or unauthorized activity.

We do not sell your personal information.

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

We may use analytics services, such as Google Analytics or similar tools, to collect anonymous information about website traffic and performance. These services may use cookies to help analyze website usage.

You may disable cookies through your browser settings, although doing so may affect certain website features.

To operate our business, we use trusted third-party service providers.

These providers may assist with:

• Appointment scheduling
• Inspection management
• Report delivery
• Payment processing
• Website hosting
• Email communications
• Website analytics

We currently utilize Inspection Support Network (ISN) to help manage scheduling, inspection records, client communications, and report delivery.

Online payments may be securely processed through Guardian. Roberts Home Inspections does not store complete payment card information on our systems.

These providers receive only the information reasonably necessary to perform the services they provide.

We may share personal information only as necessary to provide our services or when required by law.

Information may be shared with:

• Inspection Support Network (ISN)
• Guardian payment processing services
• Website hosting and technology providers
• Your authorized real estate agent or other parties you authorize
• Government agencies or law enforcement when required by applicable law

We do not sell or rent your personal information to third parties.

We use reasonable administrative, technical, and physical safeguards to help protect personal information.

Inspection reports, scheduling information, invoices, and related records may be securely stored through trusted third-party providers used in the normal operation of our business.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, or enforce our agreements.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

You may contact us to:

• Request access to personal information you have provided.
• Request correction of inaccurate information.
• Request deletion of information when legally permitted.
• Ask questions regarding this Privacy Policy.

Certain records may be retained as required by law or for legitimate business purposes.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Roberts Home Inspections, LLC

Email: rhomeinspections.tn@gmail.com

Website: https://robertshomeinspections.com